Worry Free has been working diligently to set the industry standard in snow removal service technology. Always striving to serve you better, Worry Free has recently invested in ultra high frequency (UHF) radios which will allow tractors to be dispatched at a moment’s notice. New software and the addition of a database management system has allowed us to offer you an online ticket system that will allow you to submit service issue tickets directly to our dispatch team without having to call us.
The GPS tracking software was first launched this year in an attempt to show customers live vehicle tracking and provide them with an idea of when we might be near their home. While in principle the idea was good, the 3rd party provider was simply not able to execute our idea properly or handle the volume of clients viewing the page which caused the GPS to continuously crash.
The web tool will no longer be available to the public however the real-time tracking technology will continue to be used internally by our dispatch staff as an operational tool as it provides a great resource to us during major winter storm events.